Terms of Use

By visiting, browsing, or otherwise using this website — operated by Associação para Promoção da Excelência do Software Brasileiro — Softex (CNPJ 01.679.152/0001-25) — you confirm that you have read, understood, and agree to be bound by these Terms of Use in their entirety, as well as our Privacy Policy, which is incorporated herein by reference.

If you are accessing this website on behalf of a company, government body, educational institution, or any other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, references to "you" and "your" include both you individually and the entity you represent.

If you do not agree with any part of these Terms, you must discontinue your use of this website immediately. Softex reserves the right to refuse service to anyone at its sole discretion, with or without notice.

Softex grants you a limited, non-exclusive, non-transferable, and revocable license to access and use this website strictly for informational and non-commercial purposes related to Softex's mission of promoting excellence in the Brazilian software and digital technology sector.

Permitted uses include:

• Viewing publicly available content about Softex programs, initiatives, and organizational information.
• Submitting contact or inquiry forms for legitimate business, partnership, or participation enquiries.
• Downloading materials that are explicitly made available for public download, provided you retain all copyright and attribution notices.
• Sharing links to individual pages of this website on social media or in written communications, provided the link is accurate and not used in a misleading context.

This license does not extend to any use that is commercial in nature without Softex's prior written consent. Softex monitors site usage to ensure compliance with these Terms, and any unauthorized use may result in immediate termination of access.

All content published or made available on this website — including but not limited to text, articles, reports, graphics, photographs, illustrations, logos, interface designs, icons, video footage, audio recordings, data compilations, and software code — is the exclusive intellectual property of Softex or of third parties who have granted Softex the right to use such content, and is protected under Brazilian Law No. 9.610/1998 (Copyright Law), the Brazilian Industrial Property Law (No. 9.279/1996), and applicable international treaties to which Brazil is a signatory.

The Softex name, logo, and all program-related branding (including but not limited to SOFTEX Brazil, Brazilian Software Export Program, and any derivative marks) are registered or common-law trademarks of Softex. Nothing in these Terms shall be interpreted as granting any license or right to use any trademark displayed on this website without the prior written permission of Softex.

You may not, without Softex's prior written authorization:

• Reproduce, copy, republish, upload, post, transmit, or distribute any website content for commercial purposes.
• Modify, adapt, translate, create derivative works from, or reverse-engineer any part of the website or its underlying technology.
• Remove, obscure, or alter any copyright, trademark, or other proprietary-rights notices embedded in or accompanying website content.
• Frame or mirror this website on any other server or wireless or Internet-based device.
• Scrape, harvest, or systematically collect data from this website through automated means.

Academic citation and non-commercial educational quotation of limited extracts — with full and accurate attribution to Softex, including the source URL — are permitted under the doctrine of fair use as recognized by Brazilian copyright law.

When accessing or using this website, you agree to behave in a lawful, ethical, and respectful manner. The following behaviors are expressly prohibited and may result in immediate suspension of access, as well as civil or criminal liability under applicable Brazilian and international law:

• Attempting to gain unauthorized access to any portion or feature of this website, or to any other system or network connected to this website, through hacking, password mining, or any other illicit means.
• Introducing, uploading, or transmitting any virus, worm, Trojan horse, ransomware, spyware, or other malicious code that could damage, disable, overburden, or impair the website or servers.
• Using automated bots, crawlers, scrapers, or similar tools to access, index, or monitor the website's content or performance in a manner that places an unreasonable burden on Softex's infrastructure.
• Submitting false, misleading, or fraudulent information through any contact form, registration field, or survey on this website.
• Impersonating any Softex employee, partner, board member, government official, or any other individual or entity in any communication made through or about this website.
• Using this website in any way that violates Brazilian federal, state, or municipal law, or that violates the laws of the country from which you are accessing the site.
• Engaging in any action designed to probe, test, or assess the vulnerability of Softex's network or security measures without prior written authorization from Softex's IT governance team.
• Interfering with or disrupting the integrity or performance of the website or the data contained therein, including through denial-of-service attacks or similar methods.

Softex reserves the right to investigate suspected violations of these Terms and, where appropriate, to cooperate with law enforcement authorities in prosecuting users who violate applicable law.

This website may contain hyperlinks to external websites, platforms, or digital resources that are operated by third parties — including government portals, technology industry associations, partner organizations, academic institutions, and international trade bodies. These links are provided solely for informational convenience and do not constitute an endorsement, sponsorship, or recommendation by Softex of the linked website, its content, products, or services.

Softex has no control over the content, privacy practices, security standards, or accuracy of information published on external websites and accepts no responsibility or liability for any harm, loss, or damage arising from your access to or use of any third-party site, even if accessed through a link placed on this website.

If you discover a broken link, a link to inappropriate content, or a link that you believe has been placed in error, please notify us at the contact address provided in Section 11 of these Terms.

This website and all content, information, materials, and services made available through it are provided on an "as is" and "as available" basis, without any representation, warranty, or guarantee of any kind, whether express, implied, statutory, or otherwise.

To the fullest extent permissible under applicable law, Softex expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Any warranty that the website will be uninterrupted, error-free, virus-free, or free of other harmful components.
• Any warranty as to the accuracy, completeness, currency, or reliability of any information published on this website.
• Any warranty that defects or errors in the website will be corrected within any particular timeframe.

Softex makes reasonable efforts to ensure that information on this website is accurate and up to date, but given the dynamic nature of technology policy and program administration, some content may not be current at the time of your visit. Softex shall not be held responsible for decisions made in reliance on outdated or incomplete information.

To the maximum extent permitted by applicable Brazilian law, Softex — including its directors, officers, employees, advisors, contractors, agents, and affiliated entities — shall not be liable for any direct, indirect, incidental, consequential, punitive, special, or exemplary damages arising out of or in connection with your access to or use of (or inability to use) this website or any content, information, or service provided herein.

This limitation applies to all causes of action in the aggregate, including but not limited to:

• Loss of data, revenue, profits, goodwill, business opportunities, or anticipated savings.
• Business interruption, whether or not Softex was advised of the possibility of such damage.
• Unauthorized access to or alteration of your transmissions or data resulting from a security breach.
• Errors, mistakes, or inaccuracies in the content published on the website.
• Any matter beyond Softex's reasonable control, including acts of God, network failures, telecommunications disruptions, or government action.

Where applicable law does not allow the exclusion or limitation of incidental or consequential damages, Softex's liability in such jurisdictions shall be limited to the maximum extent permitted by law. This limitation of liability is a fundamental element of the basis of the agreement between you and Softex, and the website would not be provided without these limitations.

You agree to indemnify, defend, and hold harmless Softex and its directors, officers, employees, contractors, partners, agents, licensors, and successors from and against any and all claims, liabilities, losses, damages, costs, and expenses — including reasonable legal and attorney fees — arising out of or related to:

• Your access to or use of this website in a manner not authorized by these Terms.
• Any content, data, or information you submit, transmit, or otherwise make available through this website.
• Your violation of any applicable law, regulation, or the rights of any third party, including intellectual property rights, privacy rights, or consumer protection rights.
• Any misrepresentation you make in connection with your use of the website or in any communication with Softex.

Softex reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with Softex's defense of such claim and to not settle any such matter without Softex's prior written consent.

These Terms of Use and any dispute or claim arising out of or in connection with them — including their formation, validity, interpretation, performance, breach, or termination — shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict-of-law principles.

In particular, the following Brazilian legislation applies to the extent relevant:

• Brazilian Civil Code (Law No. 10.406/2002) — governing contractual obligations and general civil liability.
• Consumer Defense Code (Law No. 8.078/1990) — to the extent applicable to information services directed at consumers.
• General Data Protection Law — LGPD (Law No. 13.709/2018) — governing the processing of personal data collected through this website.
• Brazilian Internet Civil Rights Framework — Marco Civil da Internet (Law No. 12.965/2014) — governing rights, responsibilities, and guidelines for internet use in Brazil.

Any legal proceedings arising from or related to these Terms shall be brought exclusively before the competent courts of the city of Campinas, State of São Paulo, Brazil — the jurisdiction in which Softex's registered headquarters is located — and you irrevocably submit to the personal jurisdiction of those courts. Nothing in this clause shall limit Softex's right to seek injunctive or other equitable relief in any court of competent jurisdiction.

Softex reserves the right to revise, update, or otherwise modify these Terms of Use at any time and at its sole discretion, without prior notice. Such revisions may be necessary to reflect changes in applicable law, updates to Softex's programs or digital services, evolving best practices in data protection and online governance, or operational changes within the organization.

When material changes are made to these Terms, Softex will update the "Last updated" date displayed at the top of this page. In cases where changes are particularly significant, Softex may also communicate the update through a notice on the website's homepage or, where applicable, via direct communication to registered users.

The version of the Terms in effect at the time a dispute arises shall govern that dispute, unless both parties expressly agree in writing to apply a different version.

If you have questions, concerns, or requests relating to these Terms of Use — including requests to exercise your rights under Brazilian data protection law, reports of copyright infringement, or inquiries about permitted use of Softex content — please reach out to us through the following official channels. Our legal and compliance team will endeavor to respond within ten (10) business days.

When contacting us regarding a legal or compliance matter, please include a clear description of your concern, the specific section of these Terms to which you are referring, and any relevant documentation. This will allow our team to process your request as efficiently as possible.